City Workers are adults who live around Los Angeles and are paid by the company that makes Whyville. It's a real job for us, just like when your parents go to work. They all have special skills that Whyville needs: programmers, artists, community managers, etc. City Workers always wear a red beanie with yellow 'CW' letters printed on it. If someone claims to be a City Worker, and he isn't wearing the beanie, 911 report him immediately.
Who are Ymail Helpers?
Ymail Helpers are citizens just like you who volunteer their time to help others in Whyville. If you want to contact a Ymail Helper and ask a question, you can go to 'Ymail Helper' in the bus menu. Or, you might get a chance to chat live with them in the Help Center.
How do you become a Ymail Helper?
If you want to help others on Whyville, why not try to become a Y-mail Helper? To see if we are currently accepting new applicants, choose Y-mail Helper from the Bus menu. If our application pool is full, just try back later!
How do I earn clams?
You earn your clams in Whyville by playing the educational games and getting involved in a variety of activities on the site. This article in the Whyville Times will also give you a good head start.
How do I add someone to my Address Book?
If you're in a chat room with someone, double-click on their face and select 'Add as Friend'. It's that easy! If you're not in chat, visit City Hall and look up your friend in the City Records. Then, click on his/her head to send him/her ymail. A box will appear saying 'Add to my address book.' Check that box, send the ymail, and you are done.
How to prevent hacking
Don't give out your password! Choose an original hard-to-guess password and always Log Out when you are finished playing. You can always change your password using the 'Info & Preferences' page in the Destination menu on the left side of the screen.
How do I get parental permission to chat?
You'll need to fill out and submit a permission slip. You can find the permission slip by clicking on 'Permission Slip' in the Destination menu on the left side of the screen. After you print it out and fill it out, have your parent sign it. Then mail or fax it to us. You can email us a scan of the filled out form, if that's easier, but we must see your parent or guardian's signature on the form.
Is Whyville Free?
Practically all activities and features on Whyville are free. There are a few optional features that may be activated with Pearls, which are purchased with real money.
Is Whyville Safe?
We have spent hundreds of hours on our language filters and community safety tools. Over 7,000,000 users have found our website safe enough to visit, but please visit yourself and see if you agree. Remember, part of being safe is also being proactive in protecting yourself. Click on the red cell phone at the top of the page to learn about the silence, vaporize, and 911 tools. Learn about them today!
How can I write for the Times?
Almost every article in every issue of the Whyville Times is written by our citizens. To find out how to submit an article, click here
Can I get a virus by using Whyville?
No, this is not technically possible. The only thing that gets loaded on your machine is the Java applet, and applets are completely safe.
How to play Zero Gravity game
The basic idea is, in a zero gravity environment, to move left, you throw things to the right. So make sure and get a lot of cheap projectiles before you go in. You'll need to throw them away from you to 'push' yourself towards your targets.
Why do people have duct tape over their faces?
Tape over someone's mouth means that they said something that was against Whyville's safety and conduct rules and cannot now chat. We hope to use it as an educational aid, giving some force to our boundaries. Tapings vary in length.
How to build a house
You build the outside of your house using bricks, parts, or 'room bricks'. You can purchase all of these at Pepe's Brick Emporium. Once you own some bricks, you'll want to go to the House Builder Tool from the bus menu.
The situation with plots
Very few plots are available every week. It takes most people weeks of trying before they succeed in getting a plot.
How to get on stage in the Greek Theater
City Workers have the power to pull citizens like yourself on stage. But you don't have to rely on us to bring you on stage. Just buy some projectiles and then throw them *away* from the direction you want to move.
About the Dance Studio
You only have to make 1 good dance to get your 10-clam salary boost, which is the maximum boost you can get from the Dance Studio regardless of how many dances you've made.
About the Dance Studio
Only the latest dance you made will be saved.
What is a WhyPass?
A WhyPass comes with extra perks to Whyville, such as non-expiring face parts and priority access to the site. Though we no longer sell WhyPasses, you can still win one by participating in the Whylitzer program. Visit 5th Floor in City Hall for more details.
Never Buy or Sell Accounts
If you see someone offering to sell or buy an account, you should 911 report them immediately. Not only is it cheating to buy or sell accounts, you risk the safety of your own account because you are essentially trading passwords. You are responsible for everything that happens under your name. 911 report anyone asking for or giving out passwords.
I'm not a guest!
If the computer keeps telling you that you are a 'Guest,' it means that your computer doesn't have cookies enabled. Change your Internet browser security settings so that cookies are enabled. You should ask your parents for permission first before changing any settings on your computer.
How do I change my password?
To change your password, go to 'Change Password' in the bus menu. If you think someone has been on your account, re-enter your user email address to be safe.
Getting to know your satchel
Your satchel is the red backpack icon at the top of the screen. You can find your ledger, books, trophies, face parts, WhyPets, etc. in there.
I still have a question. Who can I contact?
If you couldn't find your answer here, check out the Help Center in Whyville Square. There are many pamphlets on the desk there that will help you get started. You can also get a chance to chat live with a Newbie Helper. Or, send a ymail to a City Worker or a Ymail Helper. Just go to 'Ymail Helper' in the bus menu. You can also check out the Whyville Times archives. Search for articles written by citizens just like you about everything you need to know about Whyville! Good luck!
Where are the games?
They're everywhere around town! But to start, you can find a few by clicking on the 'PLAY' button on the left side of the screen.
How do I change my face?
You'll first need some face parts. You can go to Grandma's and get a few donated face parts to begin with. Or, check out the Bargain Basement in Akbar's for inexpensive face parts. Feel free to browse the many stores in Akbar's for good deals on citizen made face parts. Once you have some face parts, go to 'Pick Your Nose' to put them on.
I can't see any heads in Whyville!
You should ask your parents to see if you're behind a network firewall, using a proxy server, or if they're using parental controls that is blocking information from our site. If you're using an AOL browser, you may want to launch Whyville using Internet Explorer or Firefox instead.
Beware! Scammers in Whyville??
Sadly, just as in real life, there are trouble makers that try and steal things from people. What a drag! Don't let them ruin your fun! Scammers will pull every trick in the book. Be on your guard. A good sign of a scam is if anyone asks for your password or offers you theirs. Any time you see someone asking for or giving out passwords, 911 report them immediately!
How to spot a scam before it gets you
The general rule of thumb is if a deal sounds too good to be true, it usually is. You should just walk away or politely decline. If they ask for your password, you should file a 911 report on them immediately. Don't fall for scams claiming to raise your salary or double your clams. They just want to steal your clams, or worse, your password. Go to the trading post when you want to make a trade. If the person starts getting pushy about when to press 'agree' or starts making up excuses, exit the trade immediately.
What can't we say in Whyville?
Don't use profanity, make threats, talk about or engage in illegal things. Remember, Whyville is an educational site for children. If you behave as you would with your parents or teachers, you'll be just fine. Remember to never give out your password and personal information that would allow a stranger to contact you outside of Whyville. That includes e-mail addresses, instant messaging screenames, outside web addresses, full names, etc.
How can I get into the Face Factory to design?
You'll need to use a Face Factory Voucher [FFV] to gain access. Each FFV allows you to design one part; but you can find FFVs scattered in random places on Whyville. Or, visit the Trading Post and trade for one. Or, you can buy them with Pearls.
How do I send a ymail?
If you see the person you want to send a ymail to in a chatroom, you can double-click on their face and choose 'Ymail' from the drop-down menu that appears. Or, you can go to City Records, look up their name, then click on their picture.
How do I block someone?
If you just want to stop hearing from them while in the same chat room, just double-click on their head and choose 'Vaporize' or 'Silence' from the drop-down menu. If you want to permanently block them, add them to your Address Book, then go to your Address Book and choose to permanently vaporize and/or block ymail from them.
Where is the Disco located?
Located in Sector Y, It's a really small dirt pile that sits a little below the yellow 'under construction' tape. You can slip by them by holding down the key on your keyboard and click where the entrance is.
How to book the party at Disco
In order to book the Disco for a private party, you have to be a member of Club Why. Club Why cost 1000 clams. You can go to the Club Why clubhouse to get more details about membership and its privileges.